Shipping & Returns
At E-POPS, your satisfaction and a seamless shopping experience are important to us. If, for any reason, you're not completely happy with your E-POPS Products, please reach out to us at hello@epopsinc.com within 30 days from the receipt of your order, and we'll be here to assist you.
Due to the nature of our products, we handle returns on a case-by-case basis, and are committed to processing refunds to address your concerns. To ensure the sustainability of our small business and to make the refund process as convenient as possible for you, we deduct a reasonable processing fee from the refund amount. This approach allows us to continue delivering high-quality products and services that you expect.
It's important to note that refunds are exclusively available for the initial purchase of subscription items; all other products are exempt from refunds. To initiate a refund, please contact us within 30 days from the date of delivery. However, we kindly remind you that we cannot provide refunds for requests received more than 30 days after the original shipment date or for unauthorized returns.
Due to the nature of our products, we handle returns on a case-by-case basis, and are committed to processing refunds to address your concerns. To ensure the sustainability of our small business and to make the refund process as convenient as possible for you, we deduct a reasonable processing fee from the refund amount. This approach allows us to continue delivering high-quality products and services that you expect.
It's important to note that refunds are exclusively available for the initial purchase of subscription items; all other products are exempt from refunds. To initiate a refund, please contact us within 30 days from the date of delivery. However, we kindly remind you that we cannot provide refunds for requests received more than 30 days after the original shipment date or for unauthorized returns.